Back for its third year, Zoo Illuminations 2018 brings the lights and magic of Christmas to Five Sisters Zoo.

• All-new illuminated Nature Riverside Walk.

• See Santa and his reindeer each evening.

• Skate on the ice rink and browse the festive market.

• Keep an eye out for the zoo's nocturnal animals.

• E-tickets are sent straight to your mobile device.

Details

About Five Sisters' Zoo Illuminations:

Back by popular demand and better than ever, Five Sisters Zoo is ushering in the festive season with 'Zoo Illuminations 2018'.

From November 10th, which will be our grand opening night with special guests, until December 23rd, see the wooded paths and animal enclosures wreathed in mesmerising winter hues. Plus, new for 2018 our illuminated Nature Riverside Walk. Zoo Illuminations 2018 is a unique opportunity to catch a glimpse of the zoo's nocturnal residents while experiencing the magic of Christmas. You're free to take pictures every step of the way.

Amidst the stunning light displays you'll find all the trappings of a true winter wonderland. Santa and his reindeer will be around to greet visitors of all ages, an ice skating experince will be open in the marquee, and you'll be able to browse gifts and treats in the Christmas Market plus the all-new Leaping Lemurs Soft Play* will be open. Why not arrive early and visit the Leaping Lemurs Restaurant [open from 4pm] for a hot meal or snack before joining the Illuminations celebrations at night.


Season:

  • Nov 10-30, 2018: Friday, Saturday & Sunday Nights [Grand opening on the 10th November with special guests].
  • Dec 1-23, 2018: Daily, until last show on December 23rd [closed 11th December].

Opening Hours:

  • 18:00 to 21:00 (Doors open at 18:00 - last admission 20:30).
  • Leaping Lemurs Restaurant open from 16:00.

Duration:

  • The average visit lasts around 80 minutes.

Five Sisters Zoo Address:

  • Five Sisters Zoo, Gavieside, West Calder, West Lothian EH55 8PT.

Exclusions:

  • Food and drink fees.
  • Ice skating rink - 20 minute slot at £2 per person, purchase from the ticket booth.
  • Children's rides - £1 ride tokens available.
  • Entrance to Leaping Lemurs Soft Play* charged at £1.00 per child for a 30min slot [age restriction up to 11 years old].
  • General daytime zoo admission.


Event Details:

Your ticket for Zoo Illuminations 2018 includes access to the Lost Kingdom Reptile House and the new Nature Riverside Walk. Leaping Lemurs Soft Play sessions are priced at £1.00 for a 30min time slot [age and restrictions apply].

As you wander among the light installations keep your eyes peeled for the zoo's lions and its graceful arctic wolves. While other nocturnal animals will be out during the evening, guests should be aware that they might not see all of them on any given night. Animals housed indoors, such as those in the Reptile House, can be seen at night. If it is only animals you wish to see, we recommend visiting the Zoo during the day.

A special guest animal you are sure to see is Santa's reindeer. You may even get a chance to meet Saint Nick himself as he keeps an eye on his little helper elves. His Grotto won't be open during the Zoo Illuminations event, but it will be open every Saturday and Sunday during the day from December 1st up to and including the 23rd. During this time you will require a separate general zoo admission ticket.

Continue your experience in the Japanese Garden, where colourful Christmas lights mix with a blissful zen-like atmosphere. If your ideal Christmas night out has to include a spot of skating then an ice rink will open in the marquee. One session lasts 20 minutes and costs £2 per person. Tickets can be bought from the ticket booth in the picnic area. Note that the marquee also has a separate seating area with heaters.

Visit the Christmas Market, where you'll be able to purchase a whole range of trinkets, treats, crafts and zoo vouchers. Food and drink including fast food, hot and cold beverages, candy floss and sweets will be available for purchase at the site's various outlets plus the Leaping Lemurs Cafe will be open from 4pm serving hot meals, snacks and refreshements.


Planning Your Visit:

Please note that entry to the Zoo Illuminations is by pre-purchased ticket only. Please make sure you purchase tickets prior to your visit or you will be refused entry on the night. Once purchased, all ticket sales are final and cannot be refunded, cancelled or changed. Zoo Illuminations tickets DO NOT grant access to the Five Sisters Zoo during the day or free entry to the Leaping Lemurs Soft Play. 

Parking:

The main car park inside the entrance to the Zoo is free, there is also an overflow car park. If the overflow car park is in operation, staff will direct you accordingly. Anyone planning to arrive by minibus or coach, please contact (01506 870000) in advance to ensure that a space is reserved.

Note that on extremely busy days the zoo may set up additional parking arrangements. In such cases you will be directed accordingly by a member of staff stationed by the entrances to the main parking areas.

Additionally, a short shuttle bus service will convey visitors to and from these alternate parking locations.

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Accessibility:

The Zoo is mainly on the flat, the main paths either have mono block or concrete.

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Weather:

Please note that this event is outside and visitors should dress accordingly for all weathers. There are few areas to shelter and some paths may be slightly muddy. Sturdy footwear and warm/waterproof clothing is advisable.

Select your ticket type(s)

Helpful ticket usage instructions are listed below.

Important Information & Usage instructions

Access to the Zoo Illuminations event is by pre-purchased ticket only. Upon completing your purchase you will receive an electronic ticket voucher immediately via email. Please either PRINT or present this on a MOBILE DEVICE to staff at Five Sisters Zoo ticket desk on your selected date. It will be exchanged for ticketed entry to the event.

Tickets purchased are only valid for the date shown and can only be used once. No TIME SLOT allocation is required, you're welcome to arrive at any time between 18:00 to 20:30 (event finishes at 21:00).

• CANCELLATION:

Due to the open-air nature of the Zoo Illuminations event it is possible that bad weather could adversely affect the overall experience. NO REFUNDS will be offered if the weather is inclement but the event is safe to operate. If the event does have to be cancelled due to extreme weather, tickets will be refunded within 7 working days and you will be contacted via email with confirmation or offered an alternative night.

Any event cancellations will be confirmed by the Five Sisters Zoo on their website, and via their Facebook and Twitters pages.

• REFUNDS / DATE CHANGES:

Once purchased, all ticket sales are final and cannot be cancelled, refunded*, or changed. Zoo Illuminations tickets DO NOT grant access to the Five Sisters Zoo during the day or free entry to the Leaping Lemurs Soft Play.

*Unless event is cancelled by Five Sisters Zoo due to extreme weather, see 'CANCELLATION' above.

• NOTE ON PRICING:

No concession or family rates are available for the Zoo Illuminations event. All children under 16 must be accompanied by an adult. Babies 0-11 months are free.

• PET POLICY:

Unfortunately, no dogs, other than guide dogs are permitted in the Zoo.

• WEATHER:

Visitors should dress accordingly for the weather. There are few sheltered areas and some paths may be slightly muddy. Sturdy footwear and warm/waterproof clothing is advisable.

• ANIMALS

The lions and wolves will be out during the evening as will the nocturnal animals, however the Zoo cannot guarantee that you will see all of them on the night you visit. Many animals can still be viewed even if they are in their indoor area. If it is only the animals you wish to see, we recommend that you visit the Zoo during the day.

• PURCHASING ITEMS:

Please note there are limited cashline facilities within the Zoo. Debit and credit card transactions are accepted in the Gift Shop and at some of the outlets in the main area of the Zoo, but it is advisable to bring cash if you want to purchase food, drink or gifts.

• SEASON PASS & CORPORATE PASS HOLDERS:

Unfortunately these passes issued by the Five Sisters Zoo do not allow entry to the Zoo Illuminations Christmas event.

• PARKING:

The main car park inside the entrance to the Zoo is free, there is also an overflow car park. If the overflow car park is in operation, staff will direct you accordingly. Anyone planning to arrive by minibus or coach, please contact (01506 870000) in advance to ensure that a space is reserved.

Note that on extremely busy days the zoo may set up additional parking arrangements. In such cases you will be directed accordingly by a member of staff stationed by the entrances to the main parking areas.

Additionally, a short shuttle bus service will convey visitors to and from these alternate parking locations.

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